Frequently Asked Questions
Where are ZULE Handmade products made?
Our products are handmade or thoughtfully selected in Türkiye, working with people who care about craftsmanship as much as we do.
Is everything really handmade?
Many pieces, including our bath loofahs, are made by hand. Others — like some of our clothing and shawls — are thoughtfully selected for their quality and craftsmanship. Each product page notes its materials and care.
How much is shipping?
Standard shipping is a flat rate, free on orders over ₺1000. See our Shipping page for full details.
What is your returns policy?
Unworn, unused items can be returned within 14 days of delivery. See our Returns page for details.
Do you ship internationally?
We currently ship to a number of countries at checkout, with more destinations being added over time.